COMMUNICATIONS SERVICES

Writing, Editing, Presentations

Technical Training and Reference Guides; Business Proposals; Sales Material; Correspondence; Slide Shows; Business and Theatrical Presentations; Narratives; Voiceovers; Web Design Editing and Maintenance  

Summary

Seventeen years experience as writer, editor and designer of office-software training and on-the-job technical support material.  Reporter and editor for engineering publications plus several years experience as editor-in-chief, contributor, columnist and editor of science fiction and show-business magazines.  Author of published fiction and non-fiction books (illustrator of two of them).  Adept at desktop publishing and document preparation though all phases to camera-ready form, on paper or electronic media.  Excellent presentation skills with ability to prepare and deliver multimedia presentations.          

References, writing samples and rates available upon request

• Wrote, designed, desk-top published, and produced training manuals for use by Olsten staff, temporaries, and client staffs—in office software such as Microsoft Word, WordPerfect, PowerPoint, Excel, Lotus 1-2-3, MultiMate, Wordstar, Mass 11, QuarkXPress, etc. (many versions over the years) .

• Wrote, designed, and produced Olsten reference guides and quick-reference cards for all popular software – both for training and as sales tools.

• Developed, wrote and designed dozens of skill evaluations to test office software users in ordinary and esoteric software.

• Created PowerPoint training and sales presentations—for self and co-workers.

• Following needs-analysis with client, organized, supervised and published special training and testing materials – e.g. a “basic training” course in computers plus office etiquette and daily procedures, for Mutual of Omaha; a Technical Help Desk training for Keane; advanced PowerPoint editing for AT&T. 

• Traveled to Olsten branches to present training in the company's testing software. 

• Language expert for Office Automation, Technical Services, and Light Industrial departments: edited and proofread memos of supervisors and associates.

Writer, Editor, Screenwriter, Novelist, 
Designer, 1960 - 2008